A letter from Mr. Friedman:

Attn: Management

I recently had the pleasure to meet one of your technicians, Mr. Randy Porter.  He stopped at my neighbors to do some work on their system. I was asked by my neighbor to let him in while they were at work.  He was not only very professional but did an excellent job of selling your company and services.

He took the time to answer questions I had about my system and to even sell me a battery for my security system. I unfortunately had a competitive system to yours installed but Randy helped me understand it better than your competitor has. I have several business cards from Randy that I will pass out and highly recommend your company.

I thought you should know what an asset this gentleman is to your company.

Thank you Mr. Friedman, we know!

“Michael is a consummate professional dedicated to the advancement of technological solutions in both residential and commercial applications. His breadth of knowledge on the subject is vast and impressive. In my opinion, his greatest strengths are his management skills; his ability to accurately assess the parameters of a given project and delegate tactical executions to his on-board considerably capable engineering team. In addition, his personable, direct, communicative style serves any client and project well throughout the course of a project’s development. I would recommend him to any of my clients requiring A/V solutions without hesitation.”

“WOW! That's the typical reaction folks will have when working with Michael's company Audio Video Interiors. Michael instills the wow factor not only in the awesome equipment that his company installs, but it's the professionalism and unmatched service Audio Video Interiors provides. Michael is very detail oriented, has a super personality and treats every customer like if they were a member of his family, maybe even better than his family!”

“Michael listens and thinks before speaking. I look to him for his keen insight and value his input. He brings fresh, thoughtful ideas to the table. Ideas I, as well as others, can use; whether it’s related to the volunteer group’s work, the industry or business. I admire Michael for his openness to new ideas and his willingness to implement the best of these shared ideas in his business.”

“Michael and his entire team are the best in the business. His personal desire to deliver not only amazing products and technology, but also to provide exceptional service and support, is what keeps he and his firm out in front of all of the competition. He understands that his technology is only part of the solution, it's the knowledge and experience that he cultivates in his team that truly makes the difference for clients.”

"In an industry full of companies that come and go Audio Video Interiors has not only survived, but thrived. They serve their customers well and are a pleasure to work with. We wish them nothing but the best!”

“Michael is one of those individuals that is driven to do things correctly. He knows how to run a profitable company and treats his employees and his customers with compassion and respect. His operation is a joy to work with and I have no trouble in recommending him, his company or his staff.”

“Michael Pope is one of my premiere dealers in northern Ohio. His showroom is truly one of a kind and him and his staff are extremely professional in everything they do. They have a deep understanding of Crestron Electronics and their installations are impecable. Honest and trustworthy, I would recommend this integrator to anyone without any hesitation whatsoever.”

"I loved the personal attention, the knowledge of the staff, and the time they took to meet our budget and decor. Brian and Jason were just wonderful. Everyone was great from designing, installation, all the way to fine tunning. We love our theater room and so does everyone who visits."

"It was great to see that customer service was very high on your priorities."

"We much appreciate Joe's help and advice. Seeing Ohio State win was a great initiation for the system."

"Joe is probably one of the nicest sales reps I've every dealt with. He was extremely comfortable and accommodating. He went out of his way to help us at every turn. Even though we didn't buy a highly expensive system, he treated us as if we had. Our system is extremely satisfying and we have had many comments and questions on it. Also, the tech who installed it was first class! It was a pleasure dealing with you and we look forward to our next opportunity. Thanks for everything."

"I thought Joe was great. He really knew his stuff alot and helped me meet our needs."

"Ron Lee did a great job and helped tremendously."

"Ken is a good man. Visitors comment on the orderliness of the wiring."

"Joe presented himself as very knowledgeable, honest, patient & helpful. He spent a lot of time answering all of our questions. with no pressure. The installers & programmers were all great, personable, conscientious & very helpful."

" No Pressure. Very Comfortable with his suggestions."

"Joe is very knowledgeable and has a great personality. He's easy-going and a pleasure to work with."

"We would highly recommend Audio Video Interiors. We have passed your cards out to MANY of our friends and will continue to do so."

"Jason and the other gentleman who did the physical install were great to work with."

"Jason was Great!"

"I would highly recommend Audio Video interiors to others."

"Joe has been marvellous from the day we first met him to the completion of the project, was always there for questions, very polite. I will let my friends know."

"First, I wanted to let you know that my wife said that Brian Campbell (and I believe Bill James was with him) were curteous and professional when they were out on the 18th."

"We were very pleased with the service and attention to our needs. We are very happy and truly enjoy the system daily."

"We felt that Joe did an excellent job and was quite helpful in the planning of our movie room."

"Jason and Scott did a great job! They are professional, dedicated and know what they are doing. The system sounds great and the quality of your work and your professional ethics are impeccable – I’ll be happy to recommend your services."