Customer Service – New

To request a service call, schedule an installation or inspection, and for inquiries regarding
your account, please contact James Carpenter at 440-886-6666 ext. 114 during office hours.  For calls after hours, please call our main number, 440-886-6666 and follow the prompts.  For security system emergencies after hours involving alarm/signal issues or false alarms, please call our 24/7 Central Station directly at 886-718-5037.  For security system issues that involve your equipment, please call our main number and leave a message.  Non-emergency calls will be returned the following business day.

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