Leading by Design

Call us: 440-886-6666

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Customer Service

We’re Here to Help!

To request a service call, schedule an installation or inspection, and for inquiries regarding your account, please contact James Carpenter at 440-886-6666 ext. 114 during office hours. For calls after hours, please call our main number, 440-886-6666 and follow the prompts. For security system emergencies after hours involving alarm/signal issues or false alarms, please call our 24/7 Central Station directly at 886-718-5037. For security system issues that involve your equipment, please call our main number and leave a message. Non-emergency calls will be returned the following business day.


For residential systems, please call the main number, email sales@audiovideointeriors.net or fill out the quick form below. For Commercial Audio Video or Security Systems, please contact Doug Gambrell at ext. 124 or dougg@safety-technologies.net.

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Showrooms & Executive Office Locations

Offices, Custom AV Showroom & Design Center, Environments by Design

7204 Pearl Road, Middleburg Heights, OH 44130

(½ block north of Bagley Road, minutes from I-71 and Cleveland-Hopkins Airport)

Executive Office Hours: 8:00AM – 5:00PM Monday-Friday

Showroom Hours: 10:00AM – 5:00PM Monday-Friday

Additional times available by appointment

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Retail Showroom Locations


17210 Royalton Road, Strongsville 44136
Monday – Friday 10AM – 8PM
Saturday 10AM – 6PM
Sunday 12PM – 5PM


6130 Kruse Drive, Solon 44139
Monday – Friday 10AM – 8PM
Saturday 10AM – 6PM
Sunday 12PM – 5PM

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